Polo Hotel Rome, Rome

My stay at the hotel was a mix of positives and negatives. The rooms were very comfortable and had useful amenities, but cleanliness was an issue. The service stood out as the best feature, although some staff members were not as friendly. The location was convenient but might not be ideal for those seeking complete comfort. The dining options were basic but sufficient for a quick meal. Overall, a decent hotel with room for improvement.

The hotel was convenient for changing metro lines to reach the heart of Rome and was surrounded by shops, restaurants, and tourist attractions. The rooms were well-equipped despite being a bit chilly and facing construction. The service was outstanding, although language barriers made it challenging at times. The dining options were basic with a variety of Italian and American-style dishes but starting at 7 am. The facilities were adequate for a pleasant stay.

The hotel is situated in a quiet area of Rome, very close to the train station and within two stops from major attractions. The location is convenient, and the staff are quite nice overall, despite some unfriendliness noted in the restaurant. The rooms were a bit dark even with all the lights on and lacked proper cleanliness, but they did have all the necessary amenities. The dining experience offered a basic American-style breakfast starting at 7 am, which may not suit everyone. The service received was friendly and helpful, particularly from the bar tender upstairs. The facilities were decent, but there were some cleanliness issues that need improvement.

My stay at the hotel was a mix of positives and negatives. The rooms, although small and dark, were clean and tidy, equipped with essential amenities like AC, a mini bar, and a TV. However, the rooms tended to get hot even during early morning hours. The service was lackluster overall, with staff being dismissive and not very tourist-friendly, which was a downside especially in a tourist location like this. On the bright side, the location was convenient, being close to public transport and the city center, making it a good choice for a short stay in Rome. The dining experience was basic and modest, offering standard breakfast options. Overall, the facilities were adequate but nothing extravagant.

The hotel had everything necessary in the rooms, which were clean, and the staff was very helpful. However, the rooms are in serious need of renovation and had a used bandaid on the desk. The service was poor, with unfriendly staff and a horrible location, especially for tourists. They charged me on my bank card and took extra cash for tax. The location was not very close to the city center, requiring a change in the metro line to reach the heart of Rome. On the bright side, it was very close to the train station and within 2 stops, with a good room to offer near Auditorium Parco Della Musica and a 20-minute bus ride to Termini. The dining experience was ordinary, with basic and meager options. In terms of facilities, they were average, nothing special.